Frequently Asked Questions
Shipping
As a small business, most of our pieces are made-to-order, please allow 3 to 6 weeks for production. Items in stock will be shipped within 2 or 3 business days soonest the order is placed.
Please refer to the estimated shipping date on the item description for the most accurate time.
Cancellation
Once your order is placed and put into production we do not offer cancellations. If you have any concerns, our team will be available via email to assist you.
Material
All our items are made from responsibly sourced 18k gold, and natural stones. We do not sell or offer gold-plated jewelry whatsoever.
Jewelry Care
Our jewelry is made to last; literally! We design life-lasting pieces that will never tarnish nor lose their color. Nonetheless, we do recommend taking care of your precious items by cleaning them frequently, storing them properly, and avoiding exposing them to chemicals. The enamel and stones in our jewelry are sensitive. To prevent diminishing their color, we recommend you keep them away from chemicals, perfume, hair spray, cosmetics, and lotion. It is preferable if you take off those specific pieces before taking a shower or swimming.
Do you offer Gift Cards?
We offer digital gift cards with no expiration date!